Effective Date: March 6, 2026

Carols Auto Repair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, including through our services, communications, and SMS/text messaging.

• Name
• Phone number
• Email address
• Information related to service requests or appointments

We collect this information when you:

• Request information or a quote
• Schedule or request auto repair services
• Contact us for customer support
• Opt in to receive SMS/text messages from us

We use your information to:

• Provide the auto repair services you request
• Communicate with you about appointments or service updates
• Send transactional or informational SMS/text messages
• Respond to your inquiries and provide customer support

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carols Auto Repair does not sell, trade, or transfer your personal information to outside parties for marketing or promotional purposes.

We may share information with trusted service providers who help us operate our business or provide customer service, provided they agree to keep your information confidential and use it only for operational purposes. We may also disclose information when required by law.

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Carols Auto Repair regarding:

• Appointment confirmations
• Service updates
• Customer service responses
• Other transactional or informational messages related to our services

Message frequency may vary. Message and data rates may apply. Consent to receive messages is not a condition of purchase.

You may opt out of SMS/text messages at any time by replying STOP to any message you receive from us.

For help, reply HELP or contact us directly using the information below.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure.

Carols Auto Repair may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us:

Carols Auto Repair
218 Parkhurst St
Newark, NJ 07114
Phone: 862-234-2470